To ensure smooth processing and delivery of your order, please provide:
Incorrect or incomplete information may result in delivery delays.
Before placing your order, please carefully check the product status:
Delivery timelines are clearly mentioned under each product.
Estimated delivery times are displayed below each product page.
Please note that delivery times may vary depending on your location and shipping provider.
Customers are fully responsible for any customs duties, import taxes, or related fees required by their country to receive the shipment.
Once your order is shipped, a tracking number will be shared with you.
Customers are responsible for:
Failure to respond may result in shipment delays or returns.
If you do not receive updates after receiving the tracking number, please contact customer service immediately for assistance.
Once the shipment has been dispatched, the customer assumes responsibility for:
These matters are handled by third-party shipping companies and are beyond our control.
Returns or exchanges are accepted within 24 hours of receiving the product only under the following conditions:
Claims submitted after 24 hours will not be accepted.
All products are sold without any express or implied warranty, unless otherwise explicitly stated on the product page.
We guarantee that items will be delivered in good condition and free from manufacturing defects at the time of delivery.
If you receive a defective or damaged item, you must notify us within 24 hours of receipt in accordance with our Return & Exchange Policy.
This policy does not cover damage caused by misuse, improper handling, negligence, normal wear and tear, accidents, or unauthorized repairs.
Minor variations in color or appearance due to lighting, screen settings, or production batches are not considered defects.
Orders may be cancelled within 24 hours of confirmation only.
After this period, cancellation requests will not be accepted.
In rare cases where a product becomes unavailable after your order:
In case of approved returns, applicable fees may be deducted due to:
Exact deductions will be clarified according to your payment method.
Refund processing may take 7–15 business days, depending on bank and payment gateway procedures.
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